What are your hours?

Daycare hours:

Monday – Sunday from 7:00am to 7:00pm

Resort Hours:

Drop Off Times: Monday - Sunday 7:00am - 3:00pm

Pick Up Times: Monday – Sunday 7:00am – 8:00pm
(Checkout Time: 11:00AM, after that a late fee applies)

How can I enroll my dog?
If you feel that your dog meets all of our requirements, the first step is to fill out our online application. Once we receive it, you will be contacted within two business days to schedule a time for a temperament evaluation. In the mean time, we ask that you make sure your dog is current with his/her vaccinations (Rabies, DHLPP and Bordatella). We will need proof of this during the evaluation.

Why do I have to have my dog attend daycare before boarding?
Since the majority of your dogs' overnight stay will be spent interacting with other dogs, we want to make sure he /she will be having a fun time. For this reason, we require new clients to attend daycare for a minimum of three non-consecutive visits prior to staying overnight with us. During these visits your dog will become familiar with our environment and staff, so it won't be a big deal if you are away for 5 hours or 5 days. This also gives staff a chance to get to know your dog and any special needs they might have before they stay overnight with us. If at anytime during your dogs introductory visits he/she is having a tough time, we will be able to contact you immediately.

Why do you require a temperament evaluation?
For the safety of everyone, it is important that all dogs interact positively together. For this reason, we require that all dogs pass a temperament evaluation. We want to make sure that the dogs that attend Downtown Dogs are able to get along with humans (staff), large groups of dogs, and be OK away from mom and dad. Dogs that are anxious, nervous or frightened would not enjoy themselves. Most importantly,we want this to be a fun experience for them.

What are the hours of the temperament evaluations?
Evaluations take approximately one hour in length. They are held on Monday through Friday during the hours of 9 am to 11:30 am and 2:30pm- 4:00pm. Please Note: Due to safety concerns, we do not allow children under 13 years in a dog evaluation.